Buyer’s Remorse: We have all experienced this. You buy a major appliance or new car. It is an expensive purchase. Then the doubt and fear creep in – “did I spend too much?”, “Do I really need this expensive car”…. If all goes well, these feelings pass with time as you get enjoyment and value … Continued
As the VPM2 ages parts on the unit can begin to fail and can cause vacuum loss. If vacuum falls too low the unit will not mix and can even keep the bowl from being held in place.
During slower times in the lab and the clinic, it is important to consider an expensive investment, our equipment.
When customers want to start re-using their Slidematic Facebow after many years, parts may be missing or the articulators may need to be considered.
Many companies are unsure of whether to consider an Annual Service Agreement for their equipment whether its for company owned/leased equipment or building maintenance services. However, most will agree that proper service and maintenance is important. One way to address this concern is through Annual Service Agreements (ASA).
These are trying times for everyone, and if you are working from home either by choice or requirement, there are some things that you can do to take advantage of the extra time you have.
We all need to take a break from our sometimes-hectic workload and do a little preventative maintenance work on our lab equipment.
Problem solving can be difficult and frustrating – especially in a dental laboratory, given the number of product and technique considerations. The best way to approach it is to use a 3-Phased Approach, which lets you focus and organize.
Occasionally we find ways to improve the quality of our equipment. But when it’s for a product that has been around for a long time, we feel it’s important to let you know what changes were made for the better. This time it’s a small, but important change to our popular model trimmers.
To provide a great customer experience, we need to understand their concerns and expectations. First we build a sense of community, second a brand.