Product & Company News
Whip Mix Update on Novel Coronavirus (COVID-19)
Whip Mix is continuing our commitment to our customers and our team member’s safety as we navigate through this ever-changing COVID-19 situation. We have been able to make some necessary adjustments to our daily routines while still providing assistance, education and order fulfillment in a timely manner.
In an effort to keep our team members safe we’ve asked anyone that can work remotely to do so. All gatherings and meetings are being held in large open areas instead of meeting rooms and all employees are required to follow social distancing rules of 6 feet of distance between team members at all times. We have placed a variety of disinfecting products throughout the company with access for everyone and we perform regular deep cleaning sessions throughout the facility.
Whip Mix has multiple facilities across the globe. In the US, we are considered an essential supplier but we will be following each local government’s direction on safety protocols and closures. Given this, we are complying with Colorado authorities and closing our Ft. Collins facility until April 17th. Our Louisville facility is still operational and will follow the guidelines provided by the Governor and the CDC.
Our customer and technical support teams are both still available 8:00 am to 5:00 pm Eastern via phone at 1 (800) 626-5651. You can place orders at firstname.lastname@example.org or contact customer service via email at email@example.com . Technical Support can be contacted at firstname.lastname@example.org and please continue to utilize our online resources including Blogs, Webinars and Videos located at www.whipmix.com.
This continues to be a fluid situation but please be assured we will update you on any changes as they happen. We are all in this together, you can always count on us as a trusted partner to be here now, and once this crisis is over. Do not hesitate to contact anyone from the Whip Mix family with questions.